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The newest version which can connect to Windows 10 is named 'Microsoft Remote Desktop'. Note: The app 'Remote Desktop Connection" on Mac OS X (previously bundled with Microsoft Office versions) does not connect to Windows devices any longer. Uncheck the option to 'Allow the computer to turn off this device to save power' in the adapter settings on the remote computer. Remote access is not possible when the network adapter is powered down. Power Management: By default, most computers allow the power management utility to turn off network devices to save power when the device sleeps. The user account being used for validation must exist on the remote computer, and be in the remote access list. Change the network location to Work.Īccount not in allowed Remote Settings. Private vs Public Networks: If the remote Windows computer network is not set to Private or Work (ie Public), the firewall will block the connection. Contact Help to assist with adding this setting, if needed. If using the Cisco An圜onnect VPN client, you'll need to use the Full Tunnel - General Access VPN Pool in the client. VPN: Also, you will need to connect to a VPN client before launching Microsoft Remote Desktop to access computers on the University network. Or, you can go to the Windows Start Menu, click on the little person icon and select Sign Out. To quit, Click on the Microsoft Remote Desktop drop down menu and select "Quit Microsoft remote Desktop". Move your mouse cursor to the top of the screen and a menu will drop down, where you can adjust screen size or quit.
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